More Education?

I have been unemployed for a long time being a Computer Aided Drafter of 10 years experience in the Consulting Engineering field. I have tried applying, searching and interviewing to move into an entry level position in IT as a Help Desk support but I find nothing or when I do get interviewed, never get hired. I have tried taking courses for CompTia's A+ certification and failed. I also see that companies who hire in the IT field want someone with certifications from Microsoft of CompTIA if not in general.

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